For deliveries outside The Netherlands the following counts concerning the VAT.

Within E.U.
We are obliged to charge you the VAT. You will not have to pay any further customers duty.
Only when you have your own VAT registration number in your country of residence than we may delete the VAT. Instead we have to specify your VAT number on the invoice.

Outside E.U
We will not charge the VAT, you will pay customers duty.